We are committed to providing your child with the highest standards of dental care.  We welcome your child into our practice and we will strive to make your child’s dental experience positive and pleasant.  In order to achieve these goals, we need your understanding of our financial policy.

We are considered in-network with Dental Care Plus, Delta Dental, and United Concordia.  All other insurance companies would consider us out of network.  It is your responsibility to know if your insurance company offers out of network benefits.

To keep costs low, we ask that you pay at the time of your visit.  If you have dental insurance, please bring your insurance card with you.  If we are working with your insurance, please remember that your deductible and your initial responsibility (40%) are due at the time of your child’s treatment.  Because we believe that dental health should be accessible to all patients, we do have the option of care credit.  Care Credit is a revolving credit card accepted by many doctors, dentists, and other healthcare facilities.

Appointment Responsibility

In our practice, there are two different types of appointments, operative (scheduled with Dr. Mueller or Dr. Callen) and preventive (scheduled with the hygienist).

All our appointments are in limited supply.  Once you have made an appointment, time, trained personnel and dental equipment are reserved specifically for your child’s procedure.  We respect your time and ask that you respect ours by honoring your appointment commitment.  A broken appointment is a loss to everyone, including other children awaiting treatment.  For this reason, it is important that you notify our office at least 48 hours (72 hours for family/multiple appointments) prior to the scheduled time if you have to reschedule.  This courtesy enables us to accommodate the needs of your children and others more readily.

We reserve the right to charge for the time reserved if you fail to keep the appointment or cancel with less then 48 hours notice-$50 for operative and $25 for preventive.